News

As a Residents’ Network member you will receive our weekly policy and news updates via email. This includes bulletins, alerts and any consultations or newsletters we may produce or members may send us.

This section contains a round-up of all the information which has been sent out over the past few months so you don’t need to worry if you think you’ve missed something.

04 June 2014 PDF (390kB) The Residents' Network newsletter

The Residents' Network newsletter

Our first networking group for June will take place next Tuesday, 10 June at Thrive Homes, Watford. The second meeting…

28 May 2014 PDF (288kB) The Residents' Network newsletter

The Residents' Network newsletter

Our second round of networking groups for 2014 is almost here. They will take place on Tuesday 10 June at Thrive Homes,…

21 May 2014 PDF (265kB) The Residents' Network newsletter

The Residents' Network newsletter

We still have some spaces available at our next round of networking groups. They will take place on Tuesday 10 June at…

14 May 2014 PDF (279kB) The Residents' Network newsletter

The Residents' Network newsletter

Networking groups - make sure you claim your free places We still have some spaces available at our next round of…

07 May 2014 PDF (268kB) The Residents' Network newsletter

The Residents' Network newsletter

Both hosts have now been confirmed for the next round of networking groups. They will take place on Tuesday 10 June at…

30 April 2014 PDF (278kB) The Residents' Network newsletter

The Residents' Network newsletter

We are pleased to announce that we have launched the new Residents' Network and other specialist network websites. The…

23 April 2014 PDF (244kB) The Residents' Network newsletter

The Residents' Network newsletter

Residents' Network Associate Simon Wilson recently attended a meeting of the London Tenant Scrutiny Network where a…

16 April 2014 PDF (307kB) The Residents' Network newsletter

The Residents' Network newsletter

Extended benefit sanctions push up numbers seeking advice on paying bills There has been a 60% spike in the number…

09 April 2014 PDF (251kB) The Residents' Network newsletter

The Residents' Network newsletter

Our recent round of networking groups proved very popular and both meetings were well attended, thank you to all those…

02 April 2014 HTM (146kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The deadline for taking part in our resident scrutiny and co-regulation benchmarking exercise has been extended to…

26 March 2014 HTM (151kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The deadline for taking part in our resident scrutiny and co-regulation benchmarking exercise is almost here,…

19 March 2014 HTM (185kB) The Residents’ Network newsletter

The Residents’ Network newsletter

It can be difficult to keep up with all the different welfare reform timescales. Here's an updated summary of the…

13 March 2014 HTM (169kB) The Residents’ Network newsletter

The Residents’ Network newsletter

At The Residents' Network we try to use plain English and avoid jargon as much as possible. However, we recognise…

05 March 2014 HTM (162kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Residents' Network recently held a phone-in on conducting appraisals for involved tenants. The notes of the…

26 February 2014 HTM (158kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Our next series of networking groups are just around the corner, don't miss the chance to claim your two free places!

12 February 2014 HTM (133kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Data obtained by the Labour Party under freedom of information requests shows that 30,761 people have been served with…

05 February 2014 HTM (136kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We're conducting out latest phone-in next Tuesday 11 February. We'll be talking about conducting appraisals for…

29 January 2014 HTM (139kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This briefing by Julie Johns explains why you should have an appraisal process in place for your residents, things you…

22 January 2014 HTM (143kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Residents' Network is pleased to welcome Simon Wilson on board who will be working with us for the next three months.…

15 January 2014 HTM (151kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Department for Work and Pensions (DWP) has admitted that an error in drafting the legislation on the spare room…

18 December 2013 HTM (119kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This is your last update for 2013 and it’s been a great year for The Residents’ Network. Our membership…

04 December 2013 HTM (148kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Homes and Communities Agency has published its long-awaited review of how it has been fulfilling its consumer…

27 November 2013 HTM (134kB) The Residents’ Network newsletter

The Residents’ Network newsletter

A fellow Residents' Network member has submitted a query: The Harrow Tenants and Leaseholders Scrutiny panel are…

20 November 2013 HTM (129kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We’ve been keeping you up-to-date on our campaign to get the Department for Work and Pensions (DWP) to provide a…

13 November 2013 HTM (125kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We reported last week that we had written to the Department for Work and Pensions about the cost to claimants calling the…

06 November 2013 HTM (140kB) The Residents’ Network newsletter

The Residents’ Network newsletter

October’s regulatory judgements - There have been 22 regulatory judgements published, with all but one rated…

30 October 2013 HTM (124kB) The Residents’ Network newsletter

The Residents’ Network newsletter

I’d like to welcome Jessica Green to The Residents’ Network as our new Business Manager. Jessica brings a…

16 October 2013 HTM (110kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Keep up with welfare reform timescales using HQN's guide. Here's the updated summary of changes all in one place. Ideal…

10 October 2013 HTM (125kB) The Residents’ Network newsletter

The Residents’ Network newsletter

I’m sure all our members will be sorry to hear that Abigail Masters is leaving. Abby has managed the Network for…

02 October 2013 HTM (109kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We’d like to thank the new Riverside Mersey South Division scrutiny panel for very kindly agreeing to share…

25 September 2013 HTM (124kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Grab your organisation’s free resident place at our December Conference to hear from keynote speaker, Julian…

04 September 2013 HTM (117kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This new briefing is written for tenants who are considering whether or not to become board members, and for staff…

28 August 2013 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This is your last chance to cast your vote in this month’s poll which asks: Is it right to make council and housing…

21 August 2013 HTM (119kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Our September networking groups will focus on: What tenants want from a complaints service, What you think of the new…

14 August 2013 HTM (102kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Thank you to everyone who took part in our extremely constructive and interesting phone-in last Friday. We’d…

07 August 2013 HTM (108kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Complaints and tenant complaints panels – free September networking groups - Don’t miss out on your two…

03 July 2013 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We’ve been telling you all about it for weeks now but we’re finally delighted to provide you with part one…

26 June 2013 HTM (104kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Last week saw the final networking group in our June series focussing on the role of residents in governance. We had a…

19 June 2013 HTM (93.96kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The AmicusHorizon My Landlord housing app (developed by Looking Local) offers residents a simple way to report any…

30 May 2013 HTM (109kB) The Residents’ Network newsletter

The Residents’ Network newsletter

I am writing to tell you about our exciting new project. It looks at all the research going on in universities and brings…

22 May 2013 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Key findings from the Universal Credit direct payment demonstration projects. Last week, the Department for Work and…

15 May 2013 HTM (95.48kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Some of our members attended the phone-in on Friday 3 May to discuss how the first month of welfare reform has impacted on…

24 April 2013 HTM (92.31kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The next phone-in will take place at 10.30am-11.30am on Friday 3 May and we’d love it if you could join us.

17 April 2013 HTM (102kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Following the news of the latest ALMO, High Peak Community Housing, being taken back in-house by its local authority,…

10 April 2013 HTM (106kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Many of the government’s welfare reform measures kick in this month. The under-occupancy penalty (commonly,…

21 March 2013 HTM (95.51kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Three large organisations working in both England and Scotland took part in a HQN research project on regulation…

13 March 2013 HTM (105kB) The Residents’ Network newsletter

The Residents’ Network newsletter

On Tuesday the government announced changes to the new under-occupancy rules for Housing Benefit. Foster carers and…

27 February 2013 HTM (116kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Department for Work and Pensions (DWP) has confirmed the rules that will apply to people who are not of working age.…

20 February 2013 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

April is getting closer so this week’s update concentrates on welfare reform and in particular the latest…

07 February 2013 HTM (109kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This briefing paper looks at how to make your training effective. In particular it is intended for those who are both…

30 January 2013 HTM (116kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The National Housing Federation has published a research report into the likely impact of welfare reform on housing…

23 January 2013 HTM (102kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Our latest phone-in is taking place on Wednesday 20 February 2013 from 11am to 12pm and it would be great if you could join…

16 January 2013 HTM (110kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Tenant-led scrutiny has become more important over the last year or two as external regulation has been reduced. Some…

09 January 2013 HTM (112kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Many organisations have teams of resident inspectors or resident auditors who have been trained to carry out in-depth…

02 January 2013 HTM (94.16kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We hope you had a wonderful break and are delighted to bring you the latest news in the housing sector…

21 November 2012 HTM (104kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Will social networking replace email? A housing association has decided that its staff will in future use a web-based…

14 November 2012 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Homes and Communities Agency has taken a significant step away from intervening directly in cases where the…

07 November 2012 HTM (103kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Between a rock and a hard place. A report by the Child Poverty Action Group examines the early impact of welfare reforms…

31 October 2012 HTM (95.64kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Please find attached our latest briefing on flexible tenancies. This briefing gives you an update on tenancy…

24 October 2012 HTM (96.89kB) The Residents’ Network newsletter

The Residents’ Network newsletter

New support to help 'Town Team Partners' transform their high streets. Hundreds of towns across the country are being…

17 October 2012 HTM (98.36kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The Homes and Communities Agency is considering publishing slimmed down versions of regulatory judgements in a bid to…

10 October 2012 HTM (100kB) The Residents’ Network newsletter

The Residents’ Network newsletter

You may have noticed a couple of changes to the website over the last week or so, including the arrival of the new…

03 October 2012 HTM (109kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This brief guide is designed to give you some hints and tips on how to write a report and although it focuses on scrutiny,…

26 September 2012 HTM (117kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Hello and welcome to our special welfare reform edition of your weekly members’ update. Which also includes an…

12 September 2012 HTM (94.46kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Credit unions are one way of helping people to manage their money without using loan sharks. Islington Council in…

05 September 2012 HTM (106kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Mark Prisk, formerly at the Department for Business, Innovation and Skills has been announced as the new Housing…

29 August 2012 HTM (105kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The social housing regulator, or SHR (a generic title covering the regulation function of the Homes and Community…

22 August 2012 HTM (102kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This case study looks at co-regulation in Soha Housing, one of the TSA’s Co-regulation Champions. We hope you…

15 August 2012 HTM (111kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Don’t miss this great opportunity to get together to discuss the latest on welfare reform. Hear from Chloe…

08 August 2012 HTM (118kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Join Chloe Fletcher, benefits and housing finance specialist, and Sue Farrant, Lead Associate for The Residents'…

01 August 2012 HTM (108kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Preventing arrears is better than court action. As figures suggest that more tenants are getting into difficulty with…

25 July 2012 HTM (104kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Following two very successful June networking groups, we’re delighted to announce that you can now click here…

18 July 2012 HTM (94.79kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We’d like to invite you to participate in our latest phone-in covering appraisals for tenants on scrutiny and…

11 July 2012 HTM (99.53kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Our latest case study has been written by Ann Trentham, a Resident Inspector at Metropolitan Housing Partnership.

04 July 2012 HTM (105kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Gallions Housing Association have posted the following query to the discussion section of our website: We will be…

27 June 2012 HTM (104kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The government has now set out its plans for new legal powers to tackle anti-social behaviour. ‘Putting Victims…

20 June 2012 HTM (99.6kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We had a record level of response to our Residents’ Network poll on this subject in February. More than two thirds…

30 May 2012 HTM (107kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This is your last weekly newsletter before the Jubilee bank holiday weekend. There will be no newsletter next week due…

16 May 2012 HTM (119kB) The Residents’ Network newsletter

The Residents’ Network newsletter

As we all know from our own experience, a complaint that is ignored or badly handled can escalate and create a massive…

09 May 2012 HTM (149kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Housing Ombudsman services are changing. The two current Ombudsman services dealing with social housing will be…

25 April 2012 HTM (145kB) The Residents’ Network newsletter

The Residents’ Network newsletter

When we started The Residents’ Network you told us that one of the things you wanted was the chance to meet tenants…

04 April 2012 HTM (108kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This will be our last newsletter before the Easter break but we’ll be back in two weeks with all the information…

29 March 2012 HTM (147kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The TSA has published the regulatory framework for social housing in England applicable from 1 April 2012. This…

21 March 2012 HTM (126kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This short, jargon-busting paper written by HQN associate, Wendy Murphy explains flexible tenancies and will help…

14 March 2012 HTM (133kB) The Residents’ Network newsletter

The Residents’ Network newsletter

DCLG: Right to Buy - Updated.This page provides information about the Right to Buy scheme, which gives qualifying…

07 March 2012 HTM (117kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The government's Welfare Reform Bill has passed its final hurdle in the House of Lords after several weeks of…

22 February 2012 HTM (140kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Many thanks to those of you that took part in yesterday’s phone-in on local offers. We had a really great session…

15 February 2012 HTM (147kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The next Residents’ Network telephone conference will take place on Tuesday 21 February 2012. The topic is on…

01 February 2012 HTM (131kB) The Residents’ Network newsletter

The Residents’ Network newsletter

This briefing by Janis Bright reports on a research project commissioned by Hyde Housing Group and carried out by HQN…

25 January 2012 HTM (133kB) The Residents’ Network newsletter

The Residents’ Network newsletter

One of the benefits from joining The Residents’ Network is that membership covers any number of your residents,…

18 January 2012 HTM (111kB) The Residents’ Network newsletter

The Residents’ Network newsletter

The government is proposing that tenants who sublet their properties should be liable for criminal prosecution with…

11 January 2012 HTM (104kB) The Residents’ Network newsletter

The Residents’ Network newsletter

We can be sure of one thing, there is plenty more change to come. There is a lot of discussion going on about the proposed…

04 January 2012 HTM (99.91kB) The Residents’ Network newsletter

The Residents’ Network newsletter

Thanks to everyone who has given us feedback on the website and on our weekly newsletters. We’re glad you are…